What are the shipping costs? We calculate the shipping costs based on the delivery address and your order amount.
Here are the details by country:
- BELGIUM, LUXEMBOURG, FRANCE, GERMANY, NETHERLANDS and SWITZERLANDS: Free
- EUROPEAN UNION: Flat rate of €16.00, free on purchases of €250.00 or more.
- REST OF THE WORLD: Flat rate of €70.00, free on purchases of €1,000.00 or more.
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What payment methods can I use? You can use mutliple methods to pay us:
- Credit cards / Paypal
- IBAN Bank transfer
The payment by credit card is securely via Ingenico / Worldline.
As an expert in security of payments, the Ingenico / Worldline company ensures that sensitive data are transmitted and stored according to the highest safety and quality standards.
We do not store your payment data in any way.
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How are the Pixifolies quoted values established The quoted values are changed regularly to the State of the market.
They are established after investigation with our fellow resellers, experts to the public sales of our own sales in store as well as in the opinion of knowledgeable collectors.
The quoted values that we provide is valid for figurines in perfect condition with boxes and certificates if they have one.
It is clear that the market is not frozen.
A sudden request or a very small circulation can bring up a quoted values, however a lack of interest for a collection can bring it down.
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When will I get my items? The delivery time is an estimate of the date at which you will receive your order at your delivery address. The time includes the treatment in our store and the timeframe for delivery of the postal services. You will receive a shipment notification email when your order will be sent and the tracking number.
Generally recognized delivery times vary between 2 and 5 working days for the products in stock. For out-of-stock products, a period of 2-3 weeks may be necessary for the sending of the parcel.
Your purchases are packed with great care, using protective materials. The attention that we pay to the packaging allows us to propose a delivery in the best conditions. |
What is the after sale service Our articles benefit from the legal warranty of compliance, of the legal of latent defects warranty and the manufacturer warranty.
If non-compliant products to the information given at the presentation of the products on the site or with hidden defects, they will be replaced or refunded.
In the case of defect product exchange, PIXIFOLIES will not proceed to the shipment of the new package until we receive the products to exchange.
In the case of a simple exchange, the sending cost are the responsibility of the client. |
What is "MY COLLECTION" sur Pixifolies ? "MY COLLECTION" is a fully private section to which only you have access, using your email and password.
If you click on "Add to my collection" below each item you have, it will be placed in "MY COLLECTION".
You can view list, pictures and print version using the icons on the top line.
If you use "Filter by collection" you can view the missing items from each series.
You will also have an estimated value of its value against the PixiFolies quoted values. |
How do I contact you? By email at julie@lamainblanche.com
By phone +32 (0)2 354.59.42
By mail at:
Librairie La Main Blanche
Chaussée de Bruxelles, 373
1410 Waterloo
Belgium
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